Help and support

Ask for help

For product questions, bugs or accessibility issues, email hello@splitissimple.com. Include what you expected, what happened, your browser or AI client, and any error message. Remove private event links and other people’s information from screenshots before sending.

Privacy and deletion

For privacy requests, email privacy@splitissimple.com. Describe the request without sending a private event link in your first message. We will ask for only the details needed to locate the records and assess the request.

To delete an entire event yourself, open its link, then choose Delete this event in the event menu. Deletion affects everyone who shares the link. Removing an event from Recent events only removes its local shortcut.

• Read our privacy policy

Supported expense splits

Each event supports up to 20 people and 100 expenses in US dollars. Every expense is split equally among the selected people. Groups combine people’s balances for settlement. Currency conversion, percentage shares, payment transfers and account recovery are not supported.

If a save fails

Keep the event tab open and follow the on-screen retry or conflict guidance. A shared link gives its holders editing access; another editor may have changed the event. If the service asks you to wait, retry after the indicated delay. Keep your own copy of important records.